Nevada has made it possible for its ticketholders to digitally transfer tickets to their friends, family and clients. This system eliminates the need to hand-deliver hard tickets or wait in Will Call lines to leave tickets for someone. Doing so will lead to a better customer experience, fewer unused seats, better attendance and a better atmosphere for the fans and team. For step-by-step instructions on how to transfer tickets, click here.
From the desk of Mike Samuels, Nevada's associate athletics director for marketing:
As we settle into the digital ticketing age, we here at Nevada are continuously looking for ways to make the ticketing experience as convenient as possible for our customers. As you may recall, last season we introduced ticket scanners, which allowed us to issue print-at-home tickets to our fans. Fans no longer have to come to the box office to pick up tickets or wait for them to arrive in the mail. You can order online and print from the comfort of your own home.
Recently, we have unveiled another digital ticketing option for our fans: Ticket Transfer. Ticket Transfer is part of our "No Ticket Left Behind" campaign and encourages fans to ensure that every seat they have purchased is filled on game day.
We know it can be a hassle to distribute tickets you cannot use due to the logistical nightmare of, not only finding someone to use them (that tends to be the easy part) but also physically delivering the hard tickets (especially on short notice). Generally, this requires making a trip to someone's home or office, waiting outside the stadium to meet them, or going to Will Call to drop them off (which forces a trip to Will Call for the recipient).
Ticket Transfer makes the delivery and pickup of tickets a simple process that can be done (by both the ticketholder and the person receiving the tickets) from the comfort of their own home.
Ticket Transfer allows ticketholders to go online, log into their online ticketing account and transfer selected seats (on a game-by-game basis) to others. It is an extremely simple process that takes less than two minutes. The only information you need for the recipient of the tickets is a name, phone number and email address.
Once you click "transfer," the recipient will receive an email allowing them to print the tickets from home (this must be done within a 24-hour period, or the tickets return to the original owner for security purposes).
How does this help? Well, aside from being a great benefit to ticketholders by making it easier for them to invite family, friends or clients to games, it also makes it easy for fans to help fill Mackay Stadium. We have all been in sports arenas and heard the attendance announced, only to look around and say "That can't be right." The reason? Unused seats. We hope that this system will mean there is No Ticket Left Behind and help fill the stands for our fans and teams.
For step-by-step instructions on how to use Ticket Transfer, please click here