From Doug Knuth: Football Fan Experience Improvements - We Listened

Previous messages
-    My First Year with the Pack (April 19, 2014)
-    Here to Serve our Community (May 22, 2014)
-    Academic Update (May 28, 2014)
-    One Community, One Pack (July 2014)

Football Fan Experience Improvements - We Listened

During my short time with the Pack I've heard a number of suggestions from fans about improving our gameday experience at Mackay Stadium.  Items such as - traffic nightmares leaving the stadium, the food choices are too limited, obnoxious fans sit near me, and much more.  I am pleased to let you know - we listened and we are responding.  Our staff worked really hard this year to address some of the common complaints while also adding new initiatives to make tailgating more fun and the total game experience better for all fans.  Here are some highlights that you will notice:

Better Traffic Flow
Our post-game traffic flow will be changed this year to create a faster exit for fans on the Virginia St. side of campus.  With the great support of the Reno Mayor's Office, Reno City Manager's Office, Reno police, campus police and the University administration, we will close Virginia St immediately after the game ends - all four lanes of Virginia St will be utilized to allow a smooth and fast exit from games.  Fans parked in the West Stadium Garage, the Brian Whalen Garage and other areas south of the Stadium - will be directed South on Virginia St using all four lanes until 9th Street.  Additional RPD officers will be assigned to keep traffic flowing from 9th Street to the highway.  You might even see the RPD helicopter flying above campus watching for bottlenecks and dispatching officers to immediately address the situation. Please click on this link for a post-game traffic map.

First Class Fans
For the many Wolf Pack fans who travel to away games to support the Pack, you know how well we are treated on the road.  The tradition in collegiate sports is to welcome the fans who made the trip to support their team at the opposition's stadium.  For Wolf Pack fans, we welcome visiting team fans by saying - "Welcome to the University of Nevada".  We want our team to beat their team, but we also want people from other parts of the country to think positively of Wolf Pack fans and our Northern Nevada community.  Please be First Class Fans at all times - and welcome visiting team fans to the University.

Second Rate Fans
Unfortunately all stadiums have a few rotten apples that ruin the bunch.  Our reputation as a great athletic program, a top-notch University and a wonderful community can be tarnished by Second Rate Fans.  These people are not welcome at Mackay Stadium. IMPORTANT -- When you are in Mackay Stadium, and you witness a Second Rate Fan, please use our new 'Fan Phone' to quietly text a report to our security command center.  The command center will send security staff to your location to address the situation - you will not be identified. The Fan Phone text line is: (775) 229-5564. Please enter this in your phone contacts and use it to let us know when you see a problem.

Credit Cards
Beginning this year we will provide new credit card access points at the South endzone concession stands. You can now pay with plastic or cash.

ATMs
Need more cash?  We are adding more ATM machines around the stadium.

More Food Options
We want your taste buds to enjoy Wolf Pack football too. We continue to explore food options to delight your taste buds. This year we are adding Wholly Habanero (custom Mexican food) and Bodacious Burgers (does this really need an explanation - yummy burgers!) to our concessions lineup.  

New Student Tailgate
Our student body will have an official tailgate location on the North side of the stadium in the central receiving parking lot.  Student groups, Greek organizations and many other students will set up tents and tailgate in this location before each home game.  The students will certainly add some energy to the North end of campus.

Live Band - OLD DOMINION
We are excited to provide live music prior to the home opener.  Popular country band Old Dominion will take the stage in the student tailgate area at approximately 10:30 a.m. Saturday morning and will play until 30 minutes prior to kick.  All fans are invited to enjoy the music!
Wolf Pack Walk
We altered the Wolf Pack Walk route so fans can better engage with the players.  The team will now walk directly through the middle of our most popular tailgate sections. The team arrives for the Wolf Pack Walk approximately two hours before kickoff - get there in time to high-five the players and coaches. See map here.

Born to be ONE/Alpha Wolf
In keeping with our concept that we are all ONE, the team will carry a special ONE flag when it takes the field this season.  Each game a walk-on player will be nominated to represent the community as the Alpha Wolf and will get to participate on special teams.  This player will wear jersey number "1" and will also wear a special patch on his jersey.

These are a few of the changes you will see at Wolf Pack football games this year. Please share your experience with your friends and family - invite them to a game to check out all the fun around home games this Fall. We have a great home schedule and need to fill Mackay Stadium to provide a great home field advantage for the Pack.

We appreciate your support and look forward to seeing you at Wolf Pack games and matches this Fall.

Thank you and Go Pack!

Doug

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